FAQ
Find answers to the most common questions about File Dentist.
General
What is File Dentist?
File Dentist is a SaaS platform that allows dentists and dental technicians to share work files securely. You can create digital prescriptions, share 3D files, communicate via chat and keep everything organized in one place.
Who is File Dentist for?
File Dentist is designed for dentists, dental labs, milling centers, 3D printing centers and CAD designers. It's ideal for anyone who wants to eliminate paper and have a more efficient digital workflow.
Do I need to install anything?
No, File Dentist is a web app accessible from any browser. You don't need to install anything on your computer. The only exception is the Blender plugin (optional) for those using Blender.
Pricing and Payments
How much does File Dentist cost?
File Dentist starts at €19/month (VAT included) for the Starter plan with 30GB storage. The Professional plan costs €39/month with 60GB. For the Starter plan there's a launch offer: 3 months for just €1/month.
Can I cancel anytime?
Yes, you can cancel at any time. You'll have access until the end of the already paid period. No penalties or cancellation fees.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express). Payments are handled securely by Stripe.
Security and Privacy
Is File Dentist GDPR compliant?
Yes, File Dentist is fully GDPR compliant (EU Regulation 2016/679). We implement all fundamental principles: data minimization, storage limitation, integrity and confidentiality.
Where is my data stored?
Data is stored on AWS servers in Europe (Frankfurt, Germany), ensuring compliance with European data residency regulations.
Are files encrypted?
Yes, all files are encrypted with AES-256 both in transit (HTTPS/TLS 1.3) and at rest on servers. It's the same standard used by banks and governments.
Blender Plugin
Is the Blender plugin free?
Yes, the Blender plugin is included free with all File Dentist subscription plans. No extra costs.
Which Blender version is required?
The plugin requires Blender 4.2 or later. Earlier versions don't support the integrated repository system for extensions.
What file formats does the plugin support?
The plugin supports: .blend (Blender native), .stl, .obj, .fbx, .ply, .gltf, .glb and .dae. Other file types are not shown in the plugin but are accessible from the web app.